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GATES OPEN: 17:00hrs
SHOW STARTS: 18:00hrs
IMPORTANT: No queuing allowed prior to gates opening. Patrons are advised to allow sufficient time to travel to the event and pass through security checks. If patrons do turn up early, they will be turned away at restricted area points around the stadium. Queuing in the streets around the stadium will cause disruption to residents of the area and we appeal to patrons to heed this advice and respect the local community. Customers should plan to be within the venue 30 mins before show start.
THINGS TO KNOW
• Due to health and safety, there are strictly no camping/collapsible chairs/ stools permitted in the venue. Please do not bring these items as security will have to refuse you entry with them.
• This is an outdoor event, please check the weather forecast and dress accordingly for Irish weather - think wellies, boots or runners, layers, raincoats/ponchos and suncream but remember no umbrellas.
• There are two points of entry to the stadium. You must enter through whichever gate is detailed on your ticket.
• Show your ticket at the ticket check outside the stadium grounds for inspection.
• Strict security checks will be in operation. Everyone will be subject to a search permissible under law, per Purchase Policy. It is a condition to entry, to protect everyone’s safety. Additional searches may take place once inside the venue.
• Patrons are especially advised not to bring large bags/backpacks as they may experience delays or be refused entry. There will be no storage facilities on-site. Any items left at entrances / in surrounding areas will be removed and disposed of accordingly.
• Bags larger than A4, glass or cans, umbrellas, alcohol, garden furniture, selfie sticks, flares, professional cameras and audio recording equipment will not be permitted. See the full list of prohibited items on Prohibited Items / MCD.ie.
• Obey the stewards and Gardai and instructions given over the public address for your own safety.
• There are no re-admissions to the concert. If you leave, there is no re-entry.
• Promoter reserves the right to refuse admission without refund to anyone who fails to comply with these T&Cs, as agreed by customer and per Ticketmaster Purchase Policy.
• Don’t rush to exits after the concerts.
TRANSPORT
Plan and book your return travel arrangements in advance allowing sufficient travel time to and from the venue. As traffic and parking delays are inevitable you are encouraged to walk, cycle, use public transport and private coach services. Promoters do not operate transport to/from the venue, this is a matter for customers to arrange in advance.
BY CAR: Please use Black Ash for concert parking (no park & ride in operation).
BY BUS: Bus Eireann run services that will bring you within walking distance of the stadium. From Cork City Centre - 203, 213.
BY TRAIN: Irish Rail run services to Cork Kent Train station. Visit www.irishrail.ie.
PLEASE NOTE: NO concert parking or drop off on Connolly Road, Slieve Mish Park or Green Lawn. Towing in operation. Please use Black Ash Park & Ride for concert parking.
There will be local road closures in place on show days managed by An Garda Siochana to facilitate safe crowd movement. Please follow their instructions.
APPROACH ROUTES
Please check your ticket in advance for details on which entry route you will need to take - Gate B via Tramore Road or Gate C via Pearse Road.
TICKET INFO
• Pitch and Gold Circle Tickets are strictly over 16’s - standing only.
• Unreserved Seating Ticket - u16’s allowed with a parent or guardian - First come first served on seat location.
• There will be one box office/ticket collection point located at the Pearse Road entrance.
• Please download your tickets to your phone ahead of the event - don’t wait until the day. Screenshots will not be valid as barcodes are live and updating regularly.
AGE POLICY
Under 16’s MUST be accompanied at all times by a Parent/Guardian over 25, who takes full responsibility and remains with them throughout the event. Strict age monitoring will be in place. Unaccompanied under 16’s will be refused entry without refund. Recommended no under 5s. All attendees must have a ticket.
The promoter reserves the right to refuse admission without refund to anyone who fails to comply.
ADDITIONAL ACCESSIBLE REQUIREMENTS
We cannot amend or move any ticket bookings, but if you are attending on general admission tickets and would benefit from an accessible accommodation, you can request it here: Outdoor Accessibility Requests / MCD.ie. Please note, all forms close 7 days out from event date.
Accessible ticket holders do not need to contact us. They will be contacted directly regarding accessible parking / drop-off locations. All accessible parking must be arranged in advance.
