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View PDF version of Public Information Notice here
THINGS TO KNOW
- IMPORTANT: NO QUEUING OR CAMPING ALLOWED.
- Patrons are advised to allow sufficient time to travel to the event and pass through security checks. If patrons do turn up early, they will be turned away at restricted area points around the venue. Queuing in streets around the venue will cause disruption to residents of the area and we appeal to patrons to heed this advice and respect the local community. Customers should plan to be within the venue 30 mins before show start.
- This event will take place rain, hail or shine. Please check the forecast and dress accordingly for Irish weather – think boots or runners, layers, raincoats/ ponchos and sun cream but remember no umbrellas.
- There are several entry routes. You must enter though whichever gate is detailed on your ticket.
- Show your ticket at the ticket check outside the venue for inspection.
- Strict security checks will be in operation. Everyone will be subject to a search permissible under law, per Purchase Policy. It is a condition of entry, to protect everyone’s safety. Additional searches may take place once inside the venue.
- Due to health and safety, there are strictly no camping/collapsible chairs permitted on site. Please do not bring these items as security will have to refuse you entry with them.
- Patrons are especially advised not to bring large bags/backpacks as they may experience delays or be refused entry. There will be no storage facilities on site. Any items left at entrances/in surrounding areas will be removed and disposed of accordingly.
- Bags larger than A4, glass or cans, umbrellas, alcohol, signs/flags bigger than A3, flag poles, flares, selfie sticks, iPads, laptops, cameras and audio recording equipment will not be permitted. See the full list of prohibited items at Prohibited Items | MCD.ie.
- Obey the stewards and Gardaí and instructions given over the public address for your own safety.
- There are no re-admissions to the concert. If you leave, there is no re-entry.
- Promoter reserves the right to refuse admission without refund to anyone who fails to comply with these T&Cs, as agreed by customer and per Purchase Policy.
- Don’t rush to exit after the concerts.
- Thomond Park is in a residential area. We would appeal to all concert goers to respect the local community by not littering, not engaging in anti-social behaviour and by not parking illegally. Please respect the neighbours. Thank you for your support and enjoy the concert.
TRANSPORT
Plan and book your return travel arrangements in advance, allowing at least an extra 2 hours travel time to and from the venue. As traffic and parking delays are inevitable you are encouraged to walk, use public transport and private coach services.
Promoters do not operate transport to/from venue. This is matter for customers to arrange in advance. Events | Transport for Ireland
BY TRAIN: Nearest station is Colbert station in Limerick City. More info on Irish Rail.
BY BUS: From bus and train station - Routes 302, 303 and 306. More info on Bus Éireann.
BY CAR: Limited event parking is available but MUST be booked in advance via Evntz App. Please do not park illegally or in residential areas
PRIVATE COACH OPERATORS: Bus Set Down Pick up & Parking will be facilitated within the Road Closure for One Section of The North Circular Road & O’Callaghan Strand.
APPROACH ROUTES
Enter though the gate that is detailed on your ticket
RED ROUTE(Gold Circle, East Stand, Premium)
Entrance off Knockalisheen Road.
GREEN GATE (Pitch Standing)
Entrance off Knockalisheen Road
BLUE GATE (West Stand / Accessible Pedestrian)
Entrance on Cratloe Road
Strict traffic cordons will be in place at least 2 hours before the event.
TICKET COLLECTIONS
Ticketmaster box office will be at the junction of Cratloe Road and Knockalisheen Road - please see map.
Please download your tickets to your phone ahead of the event - don't wait until the day. Screenshots will not work as barcodes are live and updating regularly.
AGE POLICY
Standing 14+ only. Under 16’s MUST be accompanied at all times by a Parent/Guardian over 25, who takes full responsibility and remains with them throughout the event. Strict age monitoring will be in place. Unaccompanied under 16’s will be refused entry without refund. The promoter reserves the right to refuse admission without refund to anyone who fails to comply. Recommended no under 5’s. All attendees must have a ticket.
ACCESSIBILITY
MCD cannot amend or move any ticket bookings, but if you are attending on general admission tickets and would benefit from an accessible accommodation, you can request this here: Outdoor Accessibility Requests | MCD.ie.
Please note all forms close 5 days out from event date.
Accessible ticketholders do not need to contact us. They will be contacted directly regarding accessible parking options. All accessible parking must be arranged in advance.
